ChargerCity stand by our products. That's why we guarantee them from material and workmanship defects for 180 days from the original date of purchase. Fill out the warranty form below and our Customer Service Otters will get you taken care of.  (Please note that we can only warranty product sold by authroized ChargerCity dealers)

Warranty Procedure

  1. Fill out the form below with all the required information, then continue to photo submission.
  2. Submit 2 photos of your case via our website. You will be prompted to upload photos (as shown below) after you have completed the form.

Example photo submissions:

warranty-img1     warranty-img2
  • Photo 1 needs to clearly show your full case and the damage as well as your handwritten name and the date.
  • Photo 2 needs to clearly show the Circle/Square stamping on the interior of the silicone case, as well as your hand written name and date.